Single Operator Live Chat Software is a full featured ASP chat script based chatting utility that enables one-to-one interaction between website’s technical support executives, website’s visitors and customers in 24x7 environment. Flexible web based chatting tool provides its users the facility of watching visitors visiting their websites in real time and assist their queries online thus resulting in fast customer problem resolution.
Pure web based solution is useful for small to large scale enterprises in order to increase their online sales for products by interacting with the customers as well as website’s visitors. Facility of sending and receiving the offline messages in case the administrator is not available online or is offline. Affordable online communication utility works with all web browsers like Internet Explorer etc of major versions.
Provide website administrator system and website visitor’s details as defined below:
| System Details |
Customer & Visitor’s Details |
Operating System Name
Browser Name
IP Address
Date and Time |
Customer and Visitor’s Names
Administrator Name
Customer and Visitor availability (Online/Offline)
Number of Visitors Online |
Advanced Features:
- Provide 1-to-1 interaction between customer support executives, website’s customers and website’s visitors in real time.
- Easy to use and affordable utility useful in solving the customer problems online and thus providing better satisfaction.
- Capable of checking the online/offline status of the website’s visitors!
- Facilitate sending offline messages when administrator is offline or unavailable.
- Highly interactive graphical user interface is provided for easy operation and understanding of the software.
- Technically sound while handling as no technical knowledge is needed.
System requirement:
- Client side - Web chat has been developed to run exclusively on web sites hosted on Windows Servers with (IIS) Internet Information Server 5.0 or higher and MS Access database.
- Server side - Software supports ASP and Java script scripting language and MS Access database.
- Processor – Pentium class or equivalent processor
- Memory – 128MB RAM
- Free Disk Space – 20MB
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