Multi Operator Live Chat Software as the name implies is the multiuser to multi operator chatting utility based on ASP chat script. Enable multi interaction between website’s technical support executives and website’s visitors. Online interaction is useful for solving queries of the customers and visitors and assists them by providing detailed problem resolution in less time.
Highly interactive chatting utility is useful for increasing the online sales of products by multiple simultaneous chat conversations with the customers as well as website’s visitors. Live support utility is very easy to use as no extra plug-inns, dll or java applet is required for installing the chatting utility. Cost-effective live customer service supports working with all web browsers of major versions like Internet Explorer etc.
Provide website administrator system and website visitor’s details as defined below:
| System Details |
Customer & Visitor’s Details |
Operating System Name
Browser Name
IP Address
Date and Time |
Customer and Visitor’s Names
Administrator Name
Customer and Visitor availability (Online/Offline)
Number of Visitors Online |
Advanced Features:
- Provide multi interaction between customer support executives, website’s customers and website’s visitors in real time.
- Enable multi-user to multi operator and multi operator to multi user interaction in 24x7 environment.
- Provide fast customer problem resolution.
- Capable of checking the online/offline status of the website’s visitors!
- Increase online sales and customer satisfaction.
- Facilitate sending offline messages when administrator is offline.
- Highly interactive graphical user interface is provided for easy operation and understanding of the software.
- Technically sound while handling as no technical knowledge is needed.
System requirement:
- Client side - Web chat has been developed to run exclusively on web sites hosted on Windows Servers with (IIS) Internet Information Server 5.0 or higher and MS Access database.
- Server side - Software supports ASP and Java script scripting language and MS Access database.
- Processor – Pentium class or equivalent processor
- Memory – 128MB RAM
- Free Disk Space – 20MB
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